Ironside Labs

Ballast · Daily scripture for men

Help with Ballast.

A question, a reading that won't play, or something that isn't working? Write to Ironside Labs.

ironsidelabs@icloud.com

Include your iPhone or iPad model, iOS version, Ballast version, and what happened. The version is at the bottom of Settings, under About.

Do I need an account?

No. There is nothing to sign into and nothing to sign up for. Ballast works from the first launch.

How does my progress move between devices?

Through your own iCloud. If you are signed in to iCloud, your progress, highlights and notes sync privately through your Apple Account, so your iPhone and iPad stay together. Settings → Data → Storage shows whether they are kept on this device only or on this device and iCloud. If something is missing, check that both devices use the same Apple Account and that iCloud is on for Ballast, then open the app on both. Write to us before deleting the app.

Does the audio need a connection?

No. The narration is recorded in advance and comes with the app. Nothing streams or downloads, so it plays offline, with the screen off, and from the lock screen.

Restoring a purchase

On a new device, or after reinstalling, open Settings in the app and tap Restore purchases under Purchases. Use the same Apple Account you subscribed with.

Cancelling the subscription

The subscription is billed by Apple, so it is managed in your Apple Account, not with us. On your iPhone, open Settings → your name → Subscriptions, choose Ballast, and cancel. If you are subscribed, Settings in the app also has Manage subscription, which opens the same place.

Privacy questions

Read Ballast's privacy policy or email us at the address above.